Help for sellers
Step-by-step help, with the real buttons you'll press: from opening your shop to getting paid.
Getting started · Seller guide
The four steps to opening a shop, with the buttons you'll press: your shop's name, your branding, your first listing and payouts.
Moving from Etsy · Seller guide
Download one file from Etsy, upload it here and your listings arrive as drafts. What comes across, what doesn't, and how to finish them.
Postage · Seller guide
Set what buyers pay for one item and each extra item, offer faster postage, local collection and Royal Mail Click & Drop.
Payments · Seller guide
Stripe pays your sales into your bank. How to set it up, what comes off each sale, and how refunds and chargebacks work.
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Ask us in the help centre and we'll help.
From the blog
Fees · Blog
Every Etsy fee in plain words, the VAT many UK sellers pay on top, and one sale worked through to the penny on Etsy and here.
Christmas · Blog
Preparation times, the order-by date buyers see, faster postage, discount codes, holiday mode and Editor's picks: what to check before the rush.
We walk you through every step, from naming your shop to your first listing.